We strive for customer satisfaction, high standards & integrity
We are a company that caters to both residential and commercial customers in the South-East of England and South London. Our headquarters are located in Reigate, Surrey. While our primary service area typically extends up to 25 miles, we are open to serving clients beyond this range on occasion. If you have a request outside our usual radius, feel free to give us a call, and we’ll do our best to accommodate your needs.
Why we formed
The company was established in August 2018 to address the demand for a highly skilled construction company specializing in roofing services in the local area. From the outset, we made the decision to honor the late Brian Threadgold, the founder of BT Skip Hire and a beloved stepfather, by naming the company after him. Brian had a deep passion for his work, but tragically, he passed away in 2016 while engaging in what he loved most. His legacy continues to inspire us as we strive to deliver exceptional roofing services under the name BT Roofing Services.
We received fantastic reviews from past clients so if you require some peace of mind please read our live google reviews here.
More reviewszul junus11:15 17 Jan 22What an amazing master roofer, professional! After commissioning another contractor for a sizeable job on a Victorian terraced house in London hoping to get quality (when paying more so we didnt go cheap) it almost became a disaster as the contractor wanted more and more money for 'additional work'. Our family went over budget and then we decided we needed to get a second opinion as towards the end the work the current contractor done so far did not look right. Well after all the work if the roof is still leaking i know that is definitely not right. Frankie was honest straightforward and when i passed on his comments and technical information to the current contractor they could not say anything other than they will rectify the issue (prior to this they would not do it as they said it was beyond what they could do...!) My current contractor wanted to charge excessively for the additional work which didnt make sense but i told them that I have a master roofer confirming that their work was not up to British standards and the current contractor had no choice but to agree and change their mind. Luckily Frankie spotted this early as it would lead to further leaking later on had it not been rectified....We could not really trust the current contractor any longer after being helped by Frankie and so we commissioned BT Roofing to finish the job properly. The work rate Frankie has is amazing. He was punctual and worked hard all the time and even on weekends if he was available and didnt waste time loitering on the phone like other contractors and was just proud to show off his work which we were very pleased with! Cleaned up every day, and even helped clean up the previous contractor's mess... A fantastic person as well as he gave advice without a charge and any expectations. Was a genuinely good person and very able roofer and contractor, could not recommend enough!!!Thank you Frankie!hayley campbell19:51 15 Nov 21Whole experience was a good one, from first contact, identifying the problem, getting a quote to me and works being carried out in the time agreed and to a good standard. Even sorted a separate issue of moss and leaf build up on another part of the roof that was causing an issue on an internal wall. Would highly recommend.Emile Hadian07:38 07 Nov 21We had frank come round to do a quote, my partner said he came across very professional and when I spoke to him he seemed very good. I asked him to send me the quote so I can show my dad who is a builder, not a roofer . He then told me my dad was disrespecting him, so was I wanting to show my dad who is in the construction industry. He refused to send quote, or work on the property. He also put the phone down on me. I have to say it seem a wired to me he would expect me not ask my dad his advice and would not expect me to show him the quote, in industry you can get ripped off. Says a lot. It’s a shame as we would have used to him. But this totally put me off makes me question the quote.With regards to Franks comments, if I did not trust you I would not have been open and honest about the fact that I wanted to show my dad, Why would I not show my dad a quote when he is in the construction industry, I am sure when you have children they will ask your advice! I am sorry you were against me asking him and we actually liked you the best out of another quote we gotArthur Cumings19:01 06 Nov 21Very Professional and Friendly done a very good job and all was left tidy.Would highly recommend BT Roofing.Eirini Singk14:18 30 Aug 21Frankie is an exceptional professional from start to finish. He arrived within 30 minutes of the initial call to remove falling mortar over a public footpath from the roof following previous work completed by a rogue trader to ensure public safety during a Sunday evening. He provided us with a detailed quote, written warranty of his work and a detailed report at the end of his findings and the work carried out. He went the extra mile for an extra work we decided to get done on the chimney. Great communication, very tidy and clean work. He kept us updated throughout the process. We cannot recommend enough Frankie and his skills!!! He is the most professional individual we have met through our house renovation with great standards of work.Lisa10:15 24 May 21After a troubling building survey on the property I was buying, Frankie carried out a health check on the roof and lead flashing. He absolutely put my mind, and the sellers mind at rest, doing a full check and then taking the time to explain it all to us afterwards, and any concerns we may have had immediately went away. He even replaced a slipped tile while he was doing the checks! Happy in the knowledge that we have no immediate concerns with the property, we will most certainly have Frankie carry out any work that may be needed in the future! What a really nice guy, 100% would recommend him to anyone.Lee Bonniface12:22 06 Apr 21Excellent service on a complex roof repair and roof light upgrade. Good communication and excellent explanation of what they were going to doKaren Taylor14:08 28 Mar 21Thoughtful, considerate and very safety aware He takes pride in his work, his lead work is a work of art! We recieved a follow up call from him to check the problem was solved. Reasonably priced. No rip offs (like some others tried) just an honest appraisal of the problem.Katrina McGrath21:18 05 Mar 21Frankie carried out every aspect of the job with utter professionalism and attention to detail. Great communication, clear quotes and a focus on quality. Highly recommended.
Health & Safety
To ensure site safety, we implement various measures during our operations. Ladder locks are utilized, and at the end of each working day, they are either secured or completely removed.
When working on commercial business premises that are still operational, we take additional precautions. Foam protection is installed at the bottom of all scaffolding, and netting is placed at the top to prevent falling debris. Furthermore, we set up Herres security fencing to restrict public access to the site. These measures enable us to maintain a safe working distance from potential hazards and ensure the safety of both our workers and the public.
Our vehicles are equipped with state-of-the-art safety systems to prioritize the well-being of our staff and clients. This includes hi-visibility chevrons and side tape marking, which enhance the visibility of our vehicles. Additionally, we have industrial-grade strobe LED lighting installed to warn pedestrians and other road users when our operatives are loading, unloading, or working from the vehicle. This is particularly important in busy areas or when parked on bustling roads, where heightened caution is necessary.
We take privacy seriously
How we use your information provided to us: We keep records of our client’s data, including but not limited to full legal name, address, and contact details (mobile/ house number and email address(es) ), if you agree to a quotation we will securely store this information, up until your guarantee period ends if no guarantee was given, we will store this information for up to 6 months from date of invoice, by agreeing to a quotation you are agreeing we can store your data for the given time period.
If you do not agree to a quotation, your data will be removed from our system within 28 days.
We will never sell your data to any third party. Any staff member who is found to using clients’ sensitive data, inappropriately will be dismissed with immediate effect and reported to local authorities.