We strive for customer satisfaction, high standards & integrity
Whiles the pandemic is still ongoing, extra steps and measures will be taken where necessary. We will try and quote from photographs & video chat links and if this isn’t possible and we have to visit your property, we would ask you to remain in a separate room to ourselves at all times, our staff will be wearing face coverings in client homes. We’re also taking our staff’s temperatures before they come on-site this is to ensure the safety of staff and clients.
As a company, we serve residential and commercial clients across the South-East of England and South London. The company is currently based in Reigate, Surrey. We generally serve clients within a 25 miles radius but will go further afield occasionally so please do not hesitate to call to see if we can accommodate.
Why we formed
The company was formed in August 2018 as we recognized a need for a truly professional construction company specializing in roofing operations in the area. It was decided very early on to name the company after the Stepdad – Brian Threadgold of the proprietor of BT Roofing Services who was the founder of BT Skip Hire. Unfortunately, he passed away doing what he loved best in 2016
We received fantastic reviews from past clients so if you require some peace of mind please read our live google reviews here.
Based on 13 reviewsNext Reviewszul junus11:15 17 Jan 22What an amazing master roofer, professional! After commissioning another contractor for a sizeable job on a Victorian... terraced house in London hoping to get quality (when paying more so we didnt go cheap) it almost became a disaster as the contractor wanted more and more money for 'additional work'. Our family went over budget and then we decided we needed to get a second opinion as towards the end the work the current contractor done so far did not look right. Well after all the work if the roof is still leaking i know that is definitely not right. Frankie was honest straightforward and when i passed on his comments and technical information to the current contractor they could not say anything other than they will rectify the issue (prior to this they would not do it as they said it was beyond what they could do...!) My current contractor wanted to charge excessively for the additional work which didnt make sense but i told them that I have a master roofer confirming that their work was not up to British standards and the current contractor had no choice but to agree and change their mind. Luckily Frankie spotted this early as it would lead to further leaking later on had it not been rectified....We could not really trust the current contractor any longer after being helped by Frankie and so we commissioned BT Roofing to finish the job properly. The work rate Frankie has is amazing. He was punctual and worked hard all the time and even on weekends if he was available and didnt waste time loitering on the phone like other contractors and was just proud to show off his work which we were very pleased with! Cleaned up every day, and even helped clean up the previous contractor's mess... A fantastic person as well as he gave advice without a charge and any expectations. Was a genuinely good person and very able roofer and contractor, could not recommend enough!!!Thank you Frankie!read morehayley campbell19:51 15 Nov 21Whole experience was a good one, from first contact, identifying the problem, getting a quote to me and works being... carried out in the time agreed and to a good standard. Even sorted a separate issue of moss and leaf build up on another part of the roof that was causing an issue on an internal wall. Would highly recommend.read moreEmile Hadian07:38 07 Nov 21We had frank come round to do a quote, my partner said he came across very professional and when I spoke to him he... seemed very good. I asked him to send me the quote so I can show my dad who is a builder, not a roofer . He then told me my dad was disrespecting him, so was I wanting to show my dad who is in the construction industry. He refused to send quote, or work on the property. He also put the phone down on me. I have to say it seem a wired to me he would expect me not ask my dad his advice and would not expect me to show him the quote, in industry you can get ripped off. Says a lot. It’s a shame as we would have used to him. But this totally put me off makes me question the quote.With regards to Franks comments, if I did not trust you I would not have been open and honest about the fact that I wanted to show my dad, Why would I not show my dad a quote when he is in the construction industry, I am sure when you have children they will ask your advice! I am sorry you were against me asking him and we actually liked you the best out of another quote we gotread moreArthur Cumings19:01 06 Nov 21Very Professional and Friendly done a very good job and all was left tidy.Would highly recommend BT Roofing.Eirini Singk14:18 30 Aug 21Frankie is an exceptional professional from start to finish. He arrived within 30 minutes of the initial call to remove... falling mortar over a public footpath from the roof following previous work completed by a rogue trader to ensure public safety during a Sunday evening. He provided us with a detailed quote, written warranty of his work and a detailed report at the end of his findings and the work carried out. He went the extra mile for an extra work we decided to get done on the chimney. Great communication, very tidy and clean work. He kept us updated throughout the process. We cannot recommend enough Frankie and his skills!!! He is the most professional individual we have met through our house renovation with great standards of work.read moreLisa10:15 24 May 21After a troubling building survey on the property I was buying, Frankie carried out a health check on the roof and lead... flashing. He absolutely put my mind, and the sellers mind at rest, doing a full check and then taking the time to explain it all to us afterwards, and any concerns we may have had immediately went away. He even replaced a slipped tile while he was doing the checks! Happy in the knowledge that we have no immediate concerns with the property, we will most certainly have Frankie carry out any work that may be needed in the future! What a really nice guy, 100% would recommend him to anyone.read moreLee Bonniface12:22 06 Apr 21Excellent service on a complex roof repair and roof light upgrade. Good communication and excellent explanation of what... they were going to doread moreKaren Taylor14:08 28 Mar 21Thoughtful, considerate and very safety aware He takes pride in his work, his lead work is a work of art! We recieved... a follow up call from him to check the problem was solved. Reasonably priced. No rip offs (like some others tried) just an honest appraisal of the problem.read moreKatrina McGrath21:18 05 Mar 21Frankie carried out every aspect of the job with utter professionalism and attention to detail. Great communication,... clear quotes and a focus on quality. Highly recommended.read more
Health & safty
Site safety will include ladder locks, and or removed completely at the end of the working day.
If we’re working on commercial business premises that are still operating whiles we’re working, foam protection to the bottom of all scaffolding & netting at the top will be installed along with Herres security fencing to stop members of the public from accessing site, and help us maintain safe working distant from possible hazards like falling debris.
Our vehicles come fitted with the latest safety systems for the safety of staff & clients like hi-visibility chevrons and side tape marking, we also have industrial-grade strobe LED lighting to warn the public are operatives our working from the vehicle when loading and unloading in busy areas or if parked on busy roads.
We take privacy seriously
How we use your information provided to us: We keep records of our client’s data, including but not limited to full legal name, address, and contact details (mobile/ house number and email address(es) ), if you agree to a quotation we will securely store this information, up until your guarantee period ends if no guarantee was given, we will store this information for up to 6 months from date of invoice, by agreeing to a quotation you are agreeing we can store your data for the given time period.
If you do not agree to a quotation, your data will be removed from our system within 28 days.
We will never sell your data to any third party. Any staff member who is found to using clients’ sensitive data, inappropriately will be dismissed with immediate effect and reported to local authorities.